Verizon has been a leader in the telecommunications industry for many years and its accomplishments have consistently set new standards of excellence.
From superior coverage on its mobile network to blazing speeds on its 5G network, Verizon’s achievements are impressive and far-reaching.
On top of expanding its reach with television services, the company is also committed to providing customers with unparalleled support and exploring new solutions in space technology.
Moreover, Verizon is dedicated to environmental sustainability through green initiatives that reduce its carbon footprint. This article will explore these remarkable feats of success achieved by Verizon over the years.
Verizon’s Early History
Verizon is a telecommunications giant that dates back to the early 1900s. It started out as the Bell Telephone Company that was created by Alexander Graham Bell in 1877.
It was originally intended to be an American telephone and telegraph company, servicing mostly large cities along the east coast.
Over time, Verizon evolved into a fully-fledged communications business that offered both local and long-distance services by acquiring smaller companies in different regions until it went nationwide in 1983.
From there, Verizon made its first international expansion into Canada. Since then Verizon has grown steadily, servicing more than 150 million people across 40 countries today with a wide range of communication solutions including wireless, internet, television, and home phone services.
Verizon’s contributions over the past century have been immense and its network continues to expand with advancements in technology.
Verizon’s Timeline of Achievements
Verizon is a telecommunications giant that has been providing wireless communication services to customers in the United States since 2000. The company has achieved major milestones in its over two decades of existence and continues to offer innovative services.
Throughout the years, Verizon started expanding its reach and began providing digital TV, home phone, and internet services. On June 23, 2015, it acquired AOL for 4.4 billion dollars and then bought Yahoo for 4.5 billion dollars the following year. This allowed them to enter the digital media industry with a focus on advertising technology and content production.
In 2017, Verizon launched 4G LTE Advanced technology which was twice as fast as regular 4G LTE networks at the time. Since then, they have added 5G service to their line-up in select cities across the US as well as deploying 5G Home broadband service in some areas of the country.
Mobile Network
Verizon’s mobile network has proven itself to be a top mobile carrier in the nation when it comes to coverage and reliability. Their expansive 4G LTE network allows mobile phone users access to fast data speeds with little or no interruption in service throughout most of the United States, even in rural and remote areas.
As such, Verizon mobile phones enjoy faster performance than other mobile networks when online activity is concerned, due to their strong signals. Additionally, their unlimited plans are some of the best value mobile data plan packages available from any major mobile phone company.
All these features have resulted in customer satisfaction ratings topping those of its rivals for many consecutive years.
5G Network
The development and deployment of 5G networks began back in 2017 when Verizon launched its first 5G network in four American cities: Houston, Sacramento, Indianapolis, and Los Angeles. Since then, a series of upgrades have been rolled out across multiple markets as part of Verizon’s commitment to delivering a more reliable connection than ever before.
5G network speeds can now be up to 14.3 times faster, making data transmission fast and seamless with no interruptions in service. Many new innovations continue to be developed, such as Verizon’s 5G Ultra Wideband which utilizes multiple frequency channels for even better performance than their 5G services already provide.
Television Services
Verizon is one of the most widely recognized and well-known providers of television services in the United States. It offers an expansive selection of channels, affordable custom-made packages for budgets both large and small, and competitive prices nationwide.
Verizon also has an increasing global presence – its services are available to select countries in Europe and Asia. Moreover, Verizon Television customers have access to additional features such as remote DVR capabilities and smartphone applications that allow users to take their programming on the go.
Verizon is committed to providing reliable service as they continue to push toward further market expansion with its one-of-a-kind television services.
New Solutions
Verizon has recently announced its new satellite offering, which is the first of its kind in the industry. Verizon’s new solution uses collaboration between multiple partners to deliver reliable and secure access to high-bandwidth services from space.
Verizon’s collaboration involves Verizon Tech Ventures, GTT Communications, and SES networks in order to bring Verizon customers a faster internet connection and more reliable service for streaming applications by using ultra-low latency network connections via satellite links with up to 75Mbps down/20 Mbps up, which is closer to fiber-like speeds.
Verizon’s innovative initiative emphasizes the importance of partnerships and team efforts in order to make all this possible. By turning dreams into reality, Verizon showcases that with the right collaborations, ambitious solutions can be delivered quickly and efficiently.
Environmental Commitment
Verizon is committed to maintaining a positive environmental impact. The company has established numerous green initiatives to reduce its carbon footprint while also improving sustainability measures.
Verizon conducted an in-depth energy assessment of more than 1,400 Verizon facilities and is currently replacing existing lighting systems with LED alternatives that are significantly more energy efficient. Verizon is also using renewable energy sources when possible, such as solar panels and exploring pilot programs for purchasing wind energy.
In addition, Verizon continues to work with other organizations to find additional opportunities for conserving resources and promoting positive change. Verizon recognizes that society has a responsibility to decrease its reliance on refined fuels and is optimistic that ongoing improvements will benefit the environment in meaningful ways.
Customer Service
Verizon is committed to providing its customers with unparalleled support though in the last 12 months their service quality has dropped. On Trustpilot their rating has now dropped to a all time low of just 1.2 out of 5. That is from dropped from over 4,100 reviews. Sitejabber has the company only a little higher at 1.59 as of February 2023. The company has a reputation of going above and beyond but that is now at risk.
Customers main complaints seem to be over the limited customer services hours that are now 8:30 a.m. – 5 p.m. ET Monday to Friday. Only tech support is available in the weekends.
Verizon does still provide easy access to user guides, how-to videos, and other helpful information for device troubleshooting.
Conclusion
Verizon has certainly achieved success in many areas, from its television services to green initiatives and customer service.
The company’s commitment to creating innovative solutions using the power of collaboration is impressive, even if its efforts toward sustainability and providing unmatched support for customers is failing.
The companies dedication to environmental consciousness further demonstrates why they remain an industry leader in telecommunications today. With more effort, Verizon will no doubt continue celebrating successes far into the future.
Sources: THX News, Statistica & Verizon.
